Digital Onboarding

Artificial Intelligence systems and the virtual spaces of the Metaverse sometimes sound too much like science fiction, but they’re not. These disruptive technologies are already here and are already changing several aspects of our lives, concerning entertainment, education and even worklife. The latter is the most interesting point to ponder about: what should we expect about future changes that may soon occur in the worklife on different levels? The most future-proof companies are already making steps forward in the development of a completely brand new way to conceive and experience work, with fascinating perspectives for future developments.

Having the right identity verification method for the digital onboarding is extremely useful to improve user experience and prevent criminal actions, such as fraud, identity theft or hacking.

Thanks to digital technology, remote customer onboarding allows companies to have more control over the process, while customer can enjoy a better customer experience

AI in customer onboarding is used to automate the verification and authentication processes and to make them easier and faster for customers.

Through Gamification, Digital Onboarding becomes a more natural and intuitive process that captures the attention of employees, stimulating collaboration and an easier learning.

The onboarding process is the set of actions that facilitate the integration of new employees into the company. The purpose is to provide them with all the information and tools they need to get in touch with the corporate culture and tackle their tasks independently.

The digitalisation of onboarding processes is well known in the Human Resources sector, but it is also widely spread in other areas, such as the B2C and B2B.

Digital onboarding is the mechanism by which new employees acquire the knowledge, skills and behaviors necessary to become members of the organization.

Digital onboarding risks cover many aspects, from cybersecurity to marketing. Banks (and any business that wants to take advantage of digital onboarding) need to know how to avoid and manage them.

Corporate onboarding is the final phase of recruiting but it is also a fundamental to improve employee retention.